Search

link to homepage

Navigation and service


Certified Services

The quality and commitment of the Central Library is certified by TÜV Rheinland, a testament to the continual improvement process in place at the library.

Opens new windowCopyright: TÜV Rheinland Cert GmbH

Certificate – ZB ISO 9001:2015Certificate Quality Management Central Library – ISO 9001:2015


After an intense period of preparing the change-over to the latest standard (DIN ISO 9001:2015) as well as the ConSense software, TÜV Rheinland has recertified the quality management system of the Central Library (ZB).

Following the recertification audit on 8 February 2017, ZB was certified for its competence and efficiency in the areas of “library, information management, bibliometrics, language, and scientific publishing services”.

A number of ZB’s procedures were optimized for its customers and will also continue to be subject to an ongoing improvement process. Should you have any suggestions, comments, or requests with respect to our services, please contact our staff directly, or make use of the visitors’ book in the reading room, or make use of our online Contact Box.


Servicemeu

Homepage

Logo

 

 

 

YOUR OPINION MATTERS!

 

Dear visitor,

To make our website suit your needs even more and to give it a more appealing design, we would like you to answer a few short questions.

Answering these questions will take approx. 10 min.

Start now Close window

Thank you for your support!

 

In case you have already taken part in our survey or in case you have no time to take part now, you can simply close the window by clicking "close".

If you have any questions on the survey, please do not hesitate to contact: webumfrage@fz-juelich.de.

 

Your Team at Forschungszentrum Jülich

 

Note: Forschungszentrum Jülich works with the market research institute SKOPOS to anonymously conduct and analyze the survey. SKOPOS complies with the statutory requirements on data protection as well as with the regulations of ADM (Arbeitskreis Deutscher Markt- und Sozialforschungsinstitute e.V.) and ESOMAR (Europäische Gesellschaft für Meinungs- und Marketingforschung). Your data will not be forwarded to third parties.