The quality and performance of the Central Library is TÜV-certified, a testament to the continuous improvement process in place at the library.
On 10 February 2023, the Central Library’s quality management system was successfully recertified by TÜV Rheinland according to the DIN ISO 9001:2015 standard.
This testifies to the Central Library’s competence and efficiency, certifying its “services and consulting in the fields of: library, information management, bibliometrics, language services, and scientific publishing”.
The continuous improvement process will remain in place and processes will be further optimized for users and customers.
Should you have any suggestions, comments, or requests regarding our services, please contact us directly. Alternatively, you can make use of the visitors’ book in the reading room or the online feedback form.